Frequently Asked Questions
Find Answers Instantly
Get quick answers about AGAMEC, mobile features, payment systems, and gaming platform functionality.
How do I navigate the mobile interface?
Our mobile-first platform includes several advanced navigation features:
The interface automatically adapts to your device size for the best gaming experience!
What are floating label forms and how do they work?
Our modern form system enhances user experience with:
What payment methods are supported?
We support 4 major payment gateways for maximum convenience and global reach:
Paystack
Popular in Nigeria and Africa with bank transfers, cards, and mobile money
Flutterwave
Multi-currency support across Africa and international markets
PayPal
Global payments and instant international transfers worldwide
Stripe
Worldwide coverage with advanced fraud protection and security
How fast are withdrawals processed?
Withdrawal processing times vary by payment gateway:
How does the notification system work?
Our comprehensive multi-channel notification system includes:
Email Notifications
SMTP, SendGrid, and Mailgun integration for reliable email delivery
SMS Notifications
Termii, Twilio, and Nexmo for global SMS delivery and alerts
Push Notifications
Real-time in-app notifications for immediate updates and alerts
How do I create an account and get started?
Getting started with our platform is simple and secure:
Registration
Click "Register" and fill out our floating label form with username, email, and secure password
Email Verification
Verify your email address through our multi-channel notification system
Profile Setup
Complete your profile with enhanced security features and preferences
Start Gaming
Begin participating in challenges using our mobile-optimized interface
How do gaming challenges work?
Our challenge system is designed for fair and competitive gaming:
Create Challenge
Set game, wager amount, and rules using our advanced form system
Accept Challenge
Another player accepts your challenge and funds are held in escrow
Compete
Play your match and submit results with proof
Win Rewards
Winner receives funds instantly through our payment gateways
How do I manage my wallet and funds?
Our secure wallet system supports multiple operations:
Deposits
Add funds using any of our 4 payment gateways with instant processing
Withdrawals
Fast withdrawals to your bank account or payment method after KYC verification
Transaction History
Complete audit trail of all deposits, withdrawals, and gaming transactions
What is KYC verification and why is it required?
KYC (Know Your Customer) verification ensures platform security and regulatory compliance:
Required Documents:
- Government-issued ID (NIN, BVN, Driver's License, or Passport)
- Clear selfie photo for identity confirmation
- Proof of address (utility bill or bank statement)
How secure is my money and personal information?
We implement multiple layers of security to protect your assets and data:
Encryption
Bank-level SSL/TLS encryption for all data transmission and storage
Escrow System
Secure fund holding during challenges with automated release
2FA Available
Two-factor authentication for enhanced account protection
Monitoring
24/7 security monitoring and fraud detection systems
What games are supported on the platform?
We support a wide variety of popular competitive games:
🎮 Console Games
- FIFA 24
- Call of Duty
- Fortnite
- Apex Legends
📱 Mobile Games
- PUBG Mobile
- Call of Duty Mobile
- FIFA Mobile
- Free Fire
💻 PC Games
- Valorant
- League of Legends
- Counter-Strike
- Rocket League
🧠 Strategy Games
- Chess
- Checkers
- Scrabble
- Ludo
New games are added regularly based on community demand and popularity!
Still Have Questions?
Our expert support team is ready to help you with personalized assistance