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🔒 Privacy & Security

Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information across our mobile-optimized platform, payment gateways, and notification systems.

📅 Last updated: December 6, 2025

Privacy at a Glance

🛡️

Data Protection

Bank-level encryption and secure storage for all personal information

🎯

Purpose Limitation

We only collect data necessary for platform functionality and security

👤

Your Rights

Full control over your data with access, correction, and deletion rights

🔒

No Selling

We never sell your personal information to third parties

Table of Contents

1 Information We Collect 2 Mobile & Usage Data 3 Payment Information 4 Notification Preferences 5 How We Use Data 6 Information Sharing 7 Data Security 8 Your Privacy Rights 9 Cookies & Tracking 10 Data Retention 11 Third-Party Services 12 Contact Us

1. Information We Collect

We collect information to provide you with the best gaming experience while maintaining security and compliance.

Personal Information

👤
Account Details: Username, email address, and encrypted password
📱
Contact Information: Phone number for SMS notifications (optional)
🆔
KYC Information: Full name, date of birth, address, and government ID
🏦
Financial Details: Bank account information for withdrawals

Automatically Collected Data

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Technical Data: IP address, browser type, device information
📊
Usage Analytics: Platform interactions, feature usage patterns
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Gaming Data: Challenge history, tournament participation, statistics
💰
Transaction Data: Wallet activity, deposits, withdrawals, and gaming transactions

2. Mobile Device & Usage Data

Our mobile-first platform collects specific information to optimize your mobile gaming experience.

📱

Device Information

  • Device type, model, and operating system
  • Screen resolution and display preferences
  • Mobile network and connection quality
  • App performance and crash reports
🧭

Navigation Patterns

  • Hamburger menu usage and preferences
  • Bottom navigation interaction data
  • Touch gesture patterns and optimization
  • Form completion and floating label interactions
🔔

Notification Data

  • Push notification tokens and preferences
  • Notification interaction and engagement
  • Delivery status and timing preferences
  • Mobile notification customization settings

3. Payment Gateway Information

We securely process payments through four integrated gateways while maintaining the highest security standards.

🇳🇬

Paystack

Transaction IDs, payment references, bank information, and mobile money details

PCI DSS Compliant
🌍

Flutterwave

Transaction references, payment methods, currency data, and international transfers

ISO 27001 Certified
💙

PayPal

PayPal account information, transaction IDs, payout batch details, and express payments

Bank-Level Security
💜

Stripe

Payment intent IDs, card metadata (not full numbers), express account information

SOC 2 Type II
🛡️

Financial Security Guarantee

We never store complete credit card numbers or sensitive financial data. All payment processing is handled by certified third-party providers with the highest security standards.

4. Notification System Data

Our comprehensive notification system handles multiple communication channels while respecting your preferences.

📧

Email Communications

We use multiple email service providers for reliable delivery:

SMTP SendGrid Mailgun
  • Email addresses and delivery preferences
  • Engagement tracking and open rates
  • Unsubscribe preferences and frequency settings
📱

SMS Notifications

Global SMS delivery through trusted providers:

Termii Twilio Nexmo
  • Phone numbers and SMS preferences
  • Delivery status and routing information
  • International compliance and opt-out management

5. How We Use Your Information

We use your data responsibly to provide, improve, and secure our gaming platform.

⚙️

Service Provision

  • Creating and managing your gaming account
  • Processing challenges, tournaments, and competitions
  • Handling secure deposits, withdrawals, and transactions
  • Providing responsive customer support
  • Maintaining accurate leaderboards and statistics
🛡️

Security & Compliance

  • Verifying your identity through KYC/AML processes
  • Preventing fraud and detecting suspicious activities
  • Ensuring fair play and detecting cheating attempts
  • Complying with legal and regulatory requirements
  • Monitoring platform security and integrity
📈

Platform Improvement

  • Analyzing usage patterns to enhance user experience
  • Developing new features and mobile optimizations
  • Personalizing your gaming experience and recommendations
  • Conducting research and performance analytics
  • Optimizing mobile navigation and form interactions

6. Information Sharing

We do not sell your personal information. We only share data in specific, limited circumstances.

🚫

We Never Sell Your Data

Your personal information is never sold, rented, or traded to third parties for marketing or any other purposes.

🤝 Trusted Service Providers

We share limited data with verified partners who help operate our platform:

  • Payment processors (Paystack, Flutterwave, PayPal, Stripe)
  • KYC verification services for identity confirmation
  • Cloud hosting and secure storage providers
  • Email and SMS notification service providers
  • Analytics and security monitoring services

⚖️ Legal Requirements

We may disclose information when legally required:

  • Compliance with court orders or legal processes
  • Enforcement of our Terms of Service
  • Protection of our rights, property, or user safety
  • Investigation of fraud or security incidents

7. Data Security

We implement comprehensive security measures to protect your information at every level.

🔐

Encryption & Storage

SSL/TLS All data transmissions encrypted in transit
AES-256 Sensitive data encrypted at rest
Secure DB Database encryption with access controls
🛡️

Access Control

MFA Multi-factor authentication for admin access
RBAC Role-based access control system
Audit Logs Comprehensive access logging and monitoring
🔍

Monitoring & Response

24/7 Continuous security monitoring
Pen Testing Regular penetration testing
Incident Response Rapid security incident response team

8. Your Privacy Rights

You have comprehensive rights regarding your personal information and how it's used.

👁️

Access & Portability

  • Request a complete copy of your personal data
  • Export your data in machine-readable formats
  • View detailed data processing activities
  • Access your transaction and gaming history
✏️

Correction & Deletion

  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for optional processing
  • Modify your notification preferences
🛑

Control & Objection

  • Object to certain data processing activities
  • Request restriction of data processing
  • Opt-out of marketing communications
  • Control cookie and tracking preferences

Exercise Your Rights

To exercise any of these rights, contact our privacy team:

📧 privacy{{ strtolower($platformSettings['platform_name'] ?? 'battlemania') }}.com

We respond to all privacy requests within 30 days

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and improve our platform.

🔧

Essential Cookies

Required

Necessary for basic platform functionality, security, and user authentication. Cannot be disabled.

📊

Performance Cookies

Optional

Help us analyze platform usage, identify issues, and improve mobile navigation and user experience.

⚙️

Preference Cookies

Optional

Remember your settings, language preferences, and customization choices for a personalized experience.

Managing Cookies

You can control cookies through your browser settings or our preference center. Note that disabling certain cookies may affect platform functionality.

10. Data Retention

We retain your information for different periods based on data type and legal requirements.

30 days

Account Data

Basic account information retained for 30 days after account deletion for recovery purposes

3 years

Support Communications

Customer support interactions and communications for service improvement

5 years

KYC Documents

Identity verification documents as required by financial regulations

7 years

Transaction Records

Financial transaction history for regulatory compliance and audit purposes

11. Third-Party Services

Our platform integrates with trusted third-party services, each with their own privacy policies.

💳 Payment Processors

Paystack Privacy Policy Flutterwave Privacy Policy PayPal Privacy Policy Stripe Privacy Policy

🔍 Analytics & Security

Google Analytics (Anonymized) Security Monitoring Services Performance Analytics

📧 Communication

SendGrid Privacy Policy Mailgun Privacy Policy Twilio Privacy Policy Termii Privacy Policy

12. Contact Us

Have questions about this Privacy Policy or our data practices? We're here to help.

📧

Privacy Team

For privacy-related questions and data requests

privacy{{ strtolower($platformSettings['platform_name'] ?? 'battlemania') }}.com
💬

General Support

For general questions and platform support

Contact Form
⏱️

Response Time

We respond to privacy inquiries within

30 days maximum

Privacy Actions

Take control of your privacy settings and data

⚙️ Privacy Settings 💬 Contact Privacy Team 📋 Terms of Service
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